Sending Film
Demo Video
Order Online
- Check our current service times .
- Place your order online .
- Note the ORDER CODE you receive after checkout.
Bag + Box + Tape
- Write your ORDER CODE, NAME, and PHONE NUMBER on a slip of paper.
- Place it inside a plastic, zip-close bag with your film.
- Place your bag inside a box and secure with all seams and closures with copious tape.
Do not use a mailer/envelope or rely solely on a box’s built-in sticker seals. We’ve seen both fail regularly!
Get a Tracking Number
Ship To:
Attn: Film CrewPhotoVision3775 Market St NESalem OR 97301
Get a tracking number when you ship the film. It has been the deciding factor in locating lost packages.
Film Arrives
- Once your film arrives, you’ll receive an email letting you know your status changed to Processing.
- Check our film service times that day so you know when you might receive your scans!
Send Reference Images
Happy Scan Day!
- Your scans will be delivered via Box.com and we’ll send you an email when they’re ready. No Box.com account is needed.
Give / Get Feedback
- Let us know what you think of your scans. You can call, email or send us side-by-sides .
- You can also schedule a Video Call to dive deeper.
- Learn how to read your Exposure Reference Sheets .
Get Prints
- If your order includes prints, they’ll ship within 1–2 business days (or 2 weeks if you chose 2-week negative return).
- Didn’t order proof prints? You can order prints anytime here !
Negative Return
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Depending what you chose, your negatives will either ship 2 weeks after your scans are completed or be held in-lab until you have enough negatives to fill a flat rate box. Alternatively, you can choose to have your negatives destroyed at no charge.
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